Documentation

Everything you need to run the shop

A quick tour of each part of GarageOS. New to it? Start with the live demo, then use this as your reference.

Getting started

GarageOS is your shop’s operating system: scheduling, vehicles, customers, billing, and messaging in one place. Sign in with the account provided during onboarding and you land on the Dashboard — today’s appointments, fleet health, revenue, and anything that needs attention.

The quickest way to learn the product is to open the live demo and click around a fully-loaded shop. Nothing there changes real data.

Appointments & calendar

The Calendar is a day board with a lane per mechanic. Drag an appointment to move it, drag its edge to resize, and the board flags conflicts as you go. Use the status actions to confirm, start, or complete work.

The Appointments list is the operational queue — filter by status or date, search, and act on rows in bulk. Completing a job automatically writes a service record and updates the vehicle’s health.

Customers

Open a customer to see everything about them in one place — vehicles, spend and payment history, conversations, and a merged timeline. Commercial Health scores how they pay, so advisors know who to prioritize.

Vehicles

Each vehicle has a full record: identity, service history, and a computed health score from the maintenance engine. Health is derived from real mileage and service intervals — there is nothing to keep up to date by hand.

Digital Passport

The Vehicle Service Record is a shareable, print-ready document with a scannable QR code. It summarizes service information recorded in GarageOS and identifies the garage that supplied those records; it is not an independent inspection or guarantee of vehicle condition. Open any vehicle and choose “View Service Record”.

Vehicle Intelligence

The Vehicle Intelligence Center brings health, history, predictions, and commercial context into one view, with clickable subsystem hotspots. Predictions (next service, weakest system, breakdown risk) are deterministic — grounded in the data, not guesses.

Operations & inbox

Operations is the dispatch console: emergencies, tows, and roadside calls become tracked cases with SLA timers and live status. Assign a technician and move the case through its lifecycle.

The Inbox unifies every conversation — Telegram messages, walk-ins, internal notes — into one thread linked to the vehicle, case, or invoice it concerns.

Billing

Create estimates customers can approve from their phone, convert them to invoices, and record payments. Every financial action lands on an append-only ledger that always reconciles, and flows into your reports.

Reports

Reports project over that ledger and your operational data: revenue and receivables, collection rate, estimate-to-invoice conversion, and fleet and commercial health. Each figure is drillable back to its source.

Telegram customer app

Your customers get a zero-install app inside Telegram: they see their vehicle, approve estimates, message the shop, and call for roadside help. It runs on the same platform — a roadside request opens a real Operations case.

FAQ

How do customers get the Telegram app? They open your garage’s bot and tap to launch — no app store, no install.

Can I run more than one location? Yes, on the Enterprise plan, with consolidated reporting and per-location branding.

Is there an API? A public API is on the roadmap. Talk to us about your integration needs.

See the docs come to life

Open the live demo and follow along in a fully-loaded shop, or book a walkthrough with our team.