Privacy Policy

Last updated: 3 July 2026

This is a starting-point policy template. Before you launch, have it reviewed by qualified legal counsel to match your jurisdiction, entity, and data-processing practices.

GarageOS (“GarageOS”, “we”, “us”) provides garage-management software to businesses (each a “Customer”). This policy explains how we handle personal data when you visit our website and when a Customer uses the platform.

Information we collect

  • Account data — name, work email, and role of the staff who use GarageOS.
  • Customer-provided data — records a garage enters about its own customers and vehicles (contact details, vehicle history, appointments, invoices).
  • Usage data — logs, device and browser information, and diagnostic events used to operate and secure the service.

For data a garage enters about its own customers, the garage is the data controller and GarageOS acts as a processor on its behalf.

How we use data

  • To provide, maintain, and secure the platform.
  • To authenticate users and prevent abuse.
  • To provide support and communicate about the service.
  • To improve reliability and performance.

We do not sell personal data, and we do not use Customer data to train machine-learning models.

Sharing

We share data only with infrastructure sub-processors needed to run the service (for example, hosting, database, and error-monitoring providers), each under appropriate contractual safeguards; when required by law; or with your instruction.

Retention

We retain personal data for as long as an account is active and as needed to provide the service, then delete or anonymize it within a reasonable period after termination, unless a longer period is required by law.

Security

We use tenant isolation, encryption in transit, hardened authentication, audit logging, and tested backups. See our Security page for details. No system is perfectly secure, but we work continuously to protect your data.

Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data. Customers can export their data at any time. To exercise a right, contact us using the details below; for data a garage holds about you as its customer, please contact that garage.

International transfers & children

Where data is processed across borders, we rely on appropriate legal transfer mechanisms. The service is not directed to children and is intended for business use.

Changes & contact

We may update this policy from time to time and will revise the date above. Questions or requests: privacy@garageos.app.